Effective Date: 17 November 2022
At Incubation Masters IM Pvt Ltd (“IM,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you share with us while using our services, including startup consulting, business consulting, incubation services, and our proprietary AI-based product, Elevate by IM (EIM).
- Information We Collect
We collect information to provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, business information, and other identifying details you provide during registration or inquiries.
- Usage Data: Details about how you interact with our website, platform, and services, such as IP address, device information, and browsing behavior.
- Financial Information: Payment details for billing purposes (processed securely).
- AI Interaction Data: Input data shared with EIM, used solely for delivering customized insights.
- How We Use Your Information
We use the collected information to:
- Provide consulting services tailored to your needs.
- Improve the performance and features of EIM.
- Communicate updates, offers, and relevant information.
- Ensure compliance with legal and regulatory obligations.
- Analyze user data to enhance user experience and optimize services.
- Data Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: Trusted partners who help us deliver our services (e.g., payment processors, IT support).
- Legal Requirements: When required to comply with applicable laws, regulations, or court orders.
- Business Transfers: In case of a merger, acquisition, or sale of our company’s assets.
- Data Security
We implement robust technical and organizational measures to safeguard your data from unauthorized access, alteration, or loss. However, no system can guarantee complete security.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences in your browser settings.
- International Data Transfers
As a global service provider, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.
- Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your information.
- Restrict or object to processing.
- Data portability.
- Withdraw consent for data usage (where applicable).
To exercise these rights, please contact us using the information below.
- Retention of Data
We retain your data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
- Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”
- Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us at:
Email:[email protected]